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HOT NEWS |
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| | Phoenix Web Service Privacy Statement
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Phoenix Web Service is committed to respecting and
protecting the privacy of visitors to our web sites as well as the privacy
of our actual customers.
For visitors, we've structured our web sites so that, in general, you can
visit us on the web without identifying yourself or revealing any personal
information.
For customers, once you choose to provide us personally identifiable
information (any information by which you can be identified), you can be
assured that it will only be used to support your customer relationship
with Phoenix Web Service.
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| Visitors To Our Web Site
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What information do we collect?
When you visit our web site, our web server collects
basic user information about you that includes your ISP's domain, the time
you accessed our web site, and the pages from within our web site that you
visit.
We may at times also use cookies, which are small pieces of
information that a web site can store in a designated file on your computer.
Cookies allow a web application to respond to you as an individual.
By gathering and remembering information about your preferences, the web
application can tailor its operation to your needs, likes, and dislikes.
Our web servers do not collect your e-mail address or aggregate
information on what other pages on the Web you have accessed or visited.
How do we use this information?
The basic user information collected is used to help us
analyze web traffic and to improve the content of our web site. Cookies may
be used to facilitate your customer interaction with us. For example, we may
use a cookie on the landing page of products sold online which record the
customer information that is required on the order form, and then forward
this information to our internal sales tracking database.
We may from time to time disclose to third parties aggregate information on
our web site's traffic profile. For example, Internet advertising companies
may require this data to help us better target our advertisements on our web
site(s) and/or other web sites.
Note that our site provides links to products and services offered by other
companies; the company's web site that you link to will be able to
determine that you linked from our web site.
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Phoenix Web Service Customers
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What information do we collect?
When you sign up for Phoenix Web Service's services, you
provide us with both contact and payment information. Contact information
typically includes your name, address, and phone number. Payment information
typically includes your credit card number.
While you are a Phoenix Web Service customer, we manage information with
regard to your account status, choice of services, and customer logs. In
addition, we may store customers' electronic mail and other communications
as a necessary incident to the transmission and delivery of those
communications.
How do we use this information?
We use the contact information you provide us to establish
our service for you. We use payment information for payment processing
purposes only. We create and maintain other information such as customer
account status, choice of services, and customer logs in the normal course
of providing service.
Phoenix Web Service will not share customer information with selected
partners/third parties.
We will not otherwise disclose customer personal and account information
unless we have reason to believe that disclosing such information is
necessary to identify, make contact with, or bring legal action against
someone who may be causing harm or interfering with the rights or property
of Phoenix Web Service, our customers, or others, or where Phoenix Web Service
has a good faith belief that the law requires such disclosure.
Phoenix Web Service also will not, except for reasons stated below, disclose
to third parties the contents of any electronic mail or other electronic
communications that Phoenix Web Service stores or transmits for its customers.
The circumstances under which Phoenix Web Service will disclose such
electronic customer communications are when:
- It is necessary in order to provide service to the customer;
- It is necessary to protect the legitimate interests of Phoenix Web Service
and its customers;
- It is required to cooperate with interception orders, warrants, or
other legal process that Phoenix Web Service determines in its sole
discretion to be valid and enforceable; and
- It is necessary to provide to a law enforcement agency when the contents
are inadvertently obtained by Phoenix Web Service and appear to pertain to
the commission of a crime.
Phoenix Web Service disclaims any intention to censor, edit, or engage in
ongoing review or surveillance of communications stored on or transmitted
through its facilities by customers or others. Phoenix Web Service will,
however, review, delete, or block access to communications that may harm
Phoenix Web Service, its customers or third parties. The grounds on which
Phoenix Web Service may take such action include, but are not limited to,
actual or potential violations of Phoenix Web Service's Terms of Use.
Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Phoenix Web Service by sending a request to
privacy@pwsinternet.com.
In this request, customers must identify their domain name and contact
information.
Please note, however, that Phoenix Web Service reserves the right to send
bulletins and other important information regarding our services at our discretion.
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